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One year limited warranty

Vestia Products come with a ONE YEAR LIMITED WARRANTY. Vestia Products warrants against material or workmanship defects. A valid claim must be received within one year of original purchase. If a defect exists, at its option, Vestia Products will do one or more of the following options:

  1. Repair the product at no charge, using new or refurbished replacement parts.
  2. Send replacement parts needed to repair the product at no charge.
  3. Exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product.
  4. Refund the purchase price of the product.

This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this warranty. This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Vestia Products dealers, service centers, or retail stores selling Vestia Products do not have the right to alter, modify or any way change the terms and conditions of this warranty. This limited warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than Vestia Products. Further, this limited warranty does not cover: Acts of God, such as fire, flood, hurricanes and tornadoes.

Return / Exchange Policy

We will accept returns and exchanges only if the product was purchased directly from www.vestiaproducts.com within 30 days of receipt. Refund will be issued in the form of a refund to the Credit Card or PayPal account used for the original purchase. Shipping charges are non-refundable. Please email: cs@vestiaproducts.com with the original order number and a brief description of the problem to obtain a RMA (Return Merchandise Authorization number) and instructions for the return. Please include the RMA number with the returned product. Follow link to our Returns Page here.